Statement on Falcon Content Update for Windows Hosts.

CrowdStrike

Danny Jenkins—whose company, Threat Locker, secures the unaffected JetBlue Airways—tells CRN that the seemingly minor nature of the CrowdStrike update was responsible for the sudden widespread impact.

The seemingly minor, routine nature of a CrowdStrike Falcon update was a key factor behind the sudden widespread impact from the Microsoft outage caused by the defective update, according to Threat Locker CEO Danny Jenkins.

Reports of widespread outages across the globe emerged Friday morning as several major airlines, media companies, government agencies and other organizations experienced the blue screen of death (BSOD) across their Windows systems. While the Windows crashes initially stoked concerns of a potential cyber attack, security experts quickly determined the culprit was a botched update from CrowdStrike that caused a BSOD error in Windows systems running Falcon agents.

Kurtz referred users to CrowdStrike’s support portal for more information and urged customers to communicate with company representatives through official channels. “Our team is fully mobilized to ensure the security and stability of CrowdStrike customers,” he wrote in the post.

Below is the latest CrowdStrike Tech Alert with more information about the issue and workaround steps organizations can take. We will continue to provide updates to our community and the industry as they become available.